Posts Tagged marketing
Dream Weaver
Posted by admin in Mark Harrison, TrojanOne on May 19th, 2011
I don’t know about you, but I have some weird dreams. I’m talking about the sleeping kind, not the career ambition kind.
Quite often my dreams are very real, but with a twist. Sometimes they mirror real life. Once I had the same dream 44 times in a night, but that was while I was in Peru and in the throes of altitude sickness.
There is this one dream that I have where the University of Guelph informs me I am two credits short of my degree. This is followed by a ridiculous goose chase where I hunt all over campus for some information about the two courses. The only certainty is that the final exams for each are to be written within days and I don’t know the course code, the prof, or the textbook.
Yes, that is odd. My confession to all of you is that I have had this dream for years and really, would it matter one bit that the 10” x 14” piece of paper in the corner in my office suddenly vanished?
Every year a few weeks before the Forum, I have a similar dream. Only this one has a couple of twists.
In one, I sleep through the first day of the Forum. Given my social habits, this one probably doesn’t seem that far fetched. But what is odd is that nobody knows what room I am in to come wake me up. In fact my room, in the dream, feels somewhat like a submerged marine chamber. I feel like I am floating around it weightlessly, while every word I mutter has a decidedly David Hasselhoff-like quality to it. To understand the effect, try uttering these words form the bottom of your intestines while you keep your lips in a jellyfish like formation: “Get. Out. Of. The. Water.” Say it again – “Get. Out. Of. The. Water.”
As my nostrils fill with brine and the countdown to the Forum begins, my staff huddle and determine their game plan. Should they announce that aliens captured Mark? Should they pretend this was all planned and I am making a royal appearance at some mysterious moment? Perhaps rising from beneath the stage like a 70s electro pop star?

Or should they send out a search party… preferably starting with all the Starbucks that are ten-minute walk form the hotel? Or better yet, the last three bars where I was seen doing trays of Jägerbombs?
It wouldn’t be long before Justin from my team would brush off his Leafs gear and take center stage. He would probably introduce a panel of Trojan team members who would issue a courteous apology and then move onto the meat of the conference.
Speaker after speaker; like Andrew Shibata from RBC and Shari Willerton from the Shaw Festival or Chuck Philips from Cocoon Branding; could weave me into their speech, “So did you hear the one about the fat bald guy who missed his most important event of the year?”
Arrogantly I would be hoping that this would happen in every speech that day. Why else would Chris Armstrong, Rick Burton, and Colin Campbell talk about the value of endorsers in sponsorships if they couldn’t make some crack about, “make sure he shows up for the photo shoot!”
Or Dave Thomas, who is going to expertly talk about social media, should clearly tweet about the missing conference chairperson.
And if Adam Garone is going to enthrall and inspire you with his tale on how he created Movember, then surely he must reflect on how much the campaign will miss my Ted Lange impersonation this fall. 
But this probably won’t happen. The Forum will role along without me, while I drown in my own ego. Trapped in some Neverland hoping that J.M. Barrie will at least write me into the sequel.

Of course, the alternative to all this self-pity while the rest of you enjoy the Forum, is to tell you about the other panic dream I have. In that one, I take the stage to open the conference having forgotten something very important. My pants… and my gitch!

While it wouldn’t take long for the Sûreté du Québec to take me away on trumped up charges (if you get my drift), I am comforted by the knowledge that I would probably get off (no pun attempted here folks), for lack of evidence.
Uncle Betty’s
Posted by admin in Mark Harrison, TrojanOne on April 28th, 2011
There is a romantic notion many of us have about opening our own bar, restaurant, or diner.
Somehow, we focus solely on the imagined glamour of proclaiming that the next round is on the house, or telling your friends you’ll hold a preferred table for them, or lining your walls with photos of you and celebrity diners.
It’s easy to forget about the fickleness of consumers, the challenges of getting liquor permits, the fragile support of bankers, the surprise visits by food critics and the unknown impact of weather. Let alone dealing with prima donna chefs, frustrated actresses-cum-waitresses and the dearth of people willing to wash dishes.
But still that dream persists. I think of it often when I pass an empty storefront that I think would make for a great pub. I would call it “Herschels,” as in Walker, my nickname.
Or when I see a restaurant close for lack of service, I imagine investing in an up-and-coming maître d’ and unleashing his caring ways on my neighbours. Many a time when I taste a unique creation, my mind wanders to what spin I may put on it. Like a peanut butter and tomato sandwich. Seriously, try it. Sounds gross, but few things blend as well as a sweet red tamale and some salty Kraft PB.
So it was with more than a small tweak of envy last weekend that I realized the hottest new diner in my ‘hood, Uncle Betty’s (will explain the name later!), is the brainchild of Toronto advertising maven Robert Lewocz and his wife Samara Melanson.

If you don’t know Robert, he’s a former partner in Aldo Cundari’s hot marketing shop and is now guiding the growth of Cheil, the former Samsung in-house agency, to new heights.
Robert and Samara got their inspiration from a simple, yet personal, need. They were tired of the lack of a great ice cream shop near their North Toronto home. Frustrated by the necessity of trucking blocks away to treat their kids… a solution in the form of an epiphany emerged to open their own shop.
But they didn’t stop there. They quickly realized that floating a full restaurant solely on dairy delights wasn’t going to be viable. So they sprung from cups and cones to hot dogs and grilled cheese.

Inspired by Robert’s mother-in-law – a single mother named Elizabeth, who was such a rock in her family at performing dual parent roles that over time, her kids, nieces and nephews nicknamed her “Uncle Betty” – a diner was born.
Uncle Betty’s is not your usual diner. It features a doughnut machine. All-beef hot dogs. A meatloaf to die for. Sunday brunch. All-day breakfast. And a licence to serve beer.
As well, it has an ownership duo who are living the dream. Robert isn’t about to leave advertising, but he was bussing tables, motivating the kitchen staff and doing the night deposits when I saw him on opening weekend. I couldn’t imagine keeping that pace up while also servicing clients.
There weren’t any celebrities when I was there. Although I heard that Johann Koss was there minutes before we arrived. Too bad we missed him; I could have gotten some advice for how to help build the brand of our new client at Speed Skating Canada.

But I don’t think Robert opened the place for the celebs or to buy a round for the crowd. Though I do think he opened it to hold a table for friends.
More precisely, those friends are his kids.
The Big Red Bank
Posted by Mark Harrison in Mark Harrison on April 14th, 2011
The Big Red Bank is officially closed.
So proclaimed Scott McCune, vice president of global partnerships and experiential marketing for The Coca-Cola Company at the SportAccord Convention in London recently.
Hearing those words from the leading TOP (The Olympic Partner) sponsor may send shivers down the throats of sponsorship-thirsty properties, but McCune wasn’t suggesting for a second that Big Red was getting out of the sports or entertainment marketing games. In fact, quite the opposite.
Within minutes of announcing the bank teller window was closed, McCune made it clear to the audience that they have plenty of money for great ideas. However, how that money is going to be spent is changing dramatically.
If you think of Coke as a sponsor, you think ubiquity. Their products are consumed by 1/4 of the world’s population and they do business in more countries than the U.N. Sponsorship helped fuel that global expansion. For the 1928 Games in Amsterdam, Coke shipped over 1,000 cases on a ship for the U.S. team members. They also set up refreshment shacks, which witnessed the first sale of Coca-Cola on foreign soil.
By 1934, Coke signed Johnny Weissmuller as their first Olympic spokesperson. “Tarzan,” as Weissmuller became known in his post-Olympic acting career, was a swimming gold medalist, and the rest is history.
Over time, as Coke became more and more involved with sponsorship, McCune characterized their approach quite bluntly: “If it MOVED, we would sponsor it, and if it STOOD STILL, we would paint it red!” At a minimum, this is a company that understands itself.
Fast forward to 2011 and Coca-Cola has a very clear picture of what they want.
YOUTH. CREATIVITY. FLAIR.
Yes, McCune talked to more strategic principles such as shared vision, innovation and common values. But he was quite clear: they are open to big ideas.
As they move into the music business, they found amazing synergies with their 2010 World Cup sponsorship and integration of the anthem “Wavin’ Flag” by K’Naan. Recently they conducted the world’s first live, consumer-driven song creation featuring Maroon 5 in a studio in London. The band took input from consumers around the world for a crowdsourced song they created on the fly in 24 hours. The outcome, “Is Anybody Out There,” is now available on the Coca-Cola website.
Big ideas indeed. Not necessarily fueled by big rights fees. As McCune made clear, they have
the most powerful marketing machinery in the world. They have the resources to make stuff happen. What they need is a steady of diet of better and better ideas.
Coke has also recognized the incredible power of doing good with their marketing dollars. He showed a video of their 2010 torch participant selection process, which was largely driven by Sogo Active (full disclosure: this was in partnership with our clients at ParticipACTION and we were the agency behind it). Sogo Active rewarded 1,500 youth who became more physically active with a chance to carry the torch.
McCune noted that they now have a global mandate to get MORE YOUTH INVOLVED IN SPORTS. Wow. Read that over carefully.
It has become crystal clear that social marketing can generate profits for corporations. The cliché providers will tell you it has to be genuine. Oh thanks, why don’t you tell me to breathe while you are at it?
What I will tell you is this. If it “feels good” to you as a human being, it will feel good to a consumer. And if it feels good to a consumer, it is going to generate sales for you.
The Big Red Bank is closed.
But the Big Red Social Marketer, Music Label, Sports Advocate, Idea Kitchen, Promotional Innovator, Environmental Leader is ready and waiting 24/7.
Is your brand?
IEG Invasion!
Posted by Mark Harrison in Mark Harrison, TrojanOne on March 17th, 2011

Boarding the plane at Chicago Midway, I’m definitely sleep deprived from attending the 2011 IEG Sponsorship Conference. While one could point the finger squarely at MH3 for my condition, I’m going to blame you instead.
You see, I had a simple goal in attending this year’s conference. Having been to something ridiculous like 15 or 16 of them, I was starting to feel like a bit of a lifer. This wasn’t a recent development. It had been creeping up on me for years. It would result in a little game I would play with myself on an annual basis. Seems every year I would tell myself that I didn’t need to attend and every year I would be fearful of “missing something,” like not going to every party on a high school weekend. So register I would. Then wish I hadn’t.
Candidly, I became a lazy conference goer. That’s an easy path to being disgruntled.
For this year’s conference I took some early clues from my Canadian colleagues. E-mails began to surface weeks ago about a Canada Night dinner from Leigh at Ivanhoe. Susan from the SMCC suggested a cocktail reception. Before long the events were merged, the location reserved and the invitations flowing. Read the rest of this entry »
Three Wise Men
Posted by Mark Harrison in Mark Harrison, TrojanOne on March 10th, 2011
My life is going full circle. Witness the fact that one of my interns played football for me on the high school football team I coach. Couple that with the unique situation where one of my clients is the daughter of a long-time client. Hopefully I’ll be hanging up my iPad before I’m calling on his grandkids.
This week the circle has almost become fully linked. As part of our ongoing staff training program, we’ve decided to hire some consultants to teach an introductory IMC (Integrated Marketing Communications) course to our most junior staff. We’ve really pumped our training the past few years and have found that besides conference attendance, we’ve invested in an intensive combination of in-house courses, tutorials, executive coaches and ICA programs. Read the rest of this entry »
Green Olympian, Red Canadian
Posted by Mark Harrison in Mark Harrison, TrojanOne on February 24th, 2010
Being a rookie Olympic visitor I am somewhat concerned that there isn’t much I can put into this blog you haven’t read twenty times over. But in the midst of an 11-day visit to the Games, I will do my best to describe my introduction to the Olympic spirit.
The spirit is everywhere and it is like nothing I have ever felt before. Not during a Final Four or Super Bowl or Wimbledon. While I’m not the most traveled person in the world, I have attended all of those events live. I used to think the Final Four had the most amazing sports atmosphere. It is amazing, but the scale of the Olympics is on another dimension. Read the rest of this entry »
Seeing is Believing
Posted by Mark Harrison in Mark Harrison, TrojanOne on February 2nd, 2010
I didn’t pretend to know who Brian McKeever is, until recently.
In fact, my exposure to Paralympians really only began a few years ago when we started planning to have the 2010 Canadian Sponsorship Forum in Whistler, during the Games. Read the rest of this entry »
Resolutions to Last a Decade
Posted by Mark Harrison in Mark Harrison, TrojanOne on January 13th, 2010
Turns out I was wrong. I gave everybody a rousing speech about having an amazing decade, and it’s not even the start of the new decade. Seems the decade starts with “1”. Like “2011”. Hmmm… that’s pretty embarrassing. Read the rest of this entry »
There is no I in team (But there is in WIN)
Posted by Mark Harrison in Mark Harrison, TrojanOne on October 2nd, 2009
The fall is my favourite time of year. The weather is awesome… especially, on a comparative basis, this fall of 2009. The world is back to work, back to school, back to business. My Steelers are back. Or so their uniforms say. Hockey is upon us.
And I get to coach my high school football team as a volunteer. Read the rest of this entry »
Wood For Sale
Posted by Mark Harrison in Mark Harrison, TrojanOne on September 14th, 2009
As the cooler weather approaches, you may be attracted by this headline to stock up on firewood. But this blog isn’t about traditional methods to keep warm, cook, or get cozy with your lover.
Read the rest of this entry »